WHO WE ARE

We know how hard it can be to find a reliable, trustworthy and responsible person to care for your children, who isn’t a friend or relative.

At Sydney North Shore Nannies, we take the hassle and stress out of the whole process for you, making it simple and painless.

We pride ourselves on the personal service we provide to families, ensuring that you are satisfied and well looked after. We believe in  matching you with the perfect nanny for your family.

ABOUT US

Welcome to Sydney North Shore Nannies! Trish, a local North Shore mum decided to start Sydney North Shore Nannies in April 2016 because she realised first hand, how hard it was to find a professional and experienced nanny that she could trust.

 

Whether you want or are wanting to return to work, have some time for yourself, or just need an extra pair of hands around the house, Sydney North Shore Nannies can find the right nanny to help you and your family.

We know that finding a reliable babysitter can be time-consuming, and many parents have given up on ‘date-night’.

 

We also know many mothers feel that they can’t return to work because their hours don’t suit regular daycare or school hours

 

So Trish has put the call out in the North Shore, and found a treasure-trove of wonderful nannies and babysitters – she has met them, interviewed them, checked their references and ensured they have all the necessary paperwork. So you can relax, knowing the nanny you entrust your children with is the next best person for the job (second to you of course!).

 

We look forward to hearing from you, and helping to find the right carer to meet your family’s needs.

Trish lives on the Upper North Shore with her husband, little boy and sausage dog. Apart from chasing after her son and dog, and running Sydney North Shore Nannies, she also facilitates a local playgroup. Photo credit: Samantha Heather Photography

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SERVICES

We can provide Nannies and Babysitters to meet almost any childcare need. Whether you are returning to work, or just want a night out, Sydney North Shore Nannies can find the right nanny for your family.

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Full time/ Part time/ Casual

Our nannies step-in where you leave-off, providing love, care, nurturing, support and kindness. They take care of all child-related duties. They are responsible for child development, educational play, providing age-appropriate activities, entertainment and general health and well-being. They will write in a communication journal, noting daily activities, feeding habits, toileting patterns, developmental milestones, naughty or nice behaviors, any concerns they have, or changes they notice.

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Overnight Care

Parents can enjoy a luxurious night out for a corporate function, a wedding or any other special occasion and even enjoy a sleep in! Then you can come home in the morning, knowing that your child is being cared for by one of our professional nannies.

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Before and After school care

Our nannies can help with homework, readers, can drive the children to and from school, kinder, activities and other appointments. Nannies can prepare and serve meals, and tidy the kitchen, including dishes. They can help around the house with washing, light cleaning, running errands and shopping. They can bath the children, get them ready for bed and put them to bed if required.

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Nannyshare

Two families can engage the services of one of our nannies to care for their children at either one of their homes and split the cost. This is a great option for friends/family/neighbours who live close and have compatible work hours, as well as similar parenting philosophies.

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Night nanny

(for newborns and babies not sleeping through the night)

New, sleep deprived parents can enjoy a full night of sleep without interruptions while our night nannies bottle feed, change nappies, soothe and tend to your baby’s every need. They can also help prepare and sterilise bottles, dress and prepare baby in the morning.

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Hotel Babysitting

Overseas or interstate families travelling to Sydney can too experience the comfort of our experienced, skilled and fully screened nannies to meet their particular Childcare needs. No registration fee is required of hotel guests utilising our service. In addition to the hourly rate paid directly to the nanny, Sydney north shore nannies charges a one off booking fee of $38.50 per booking per day. Nannies referred to hotel clients are the same nannies regularly assigned to our regular clients.

All of our nannies have full public liability insurance, so any accidental property damage, or medical expenses related to an unforeseen injury are fully covered.

All our carers must have the following to work in our agency.

 

– Working with children check
– Police check
– First aid certificate
– Minimum 2 years childcare experience

 

Sydney North Shore Nannies extensively screen our nannies, which includes a face-to-face interview, and a minimum of two verbal reference checks. At the end of it all, we ask ourselves – would we trust them with our own children? This is the key to finding the best nannies.

TESTIMONIALS

At Sydney North Shore Nannies, we love to hear positive feedback from our clients about how much they love their new nanny. If you have any testimonials you would like to send through to us to appear on our website, please contact us

EMPLOYMENT

If you are interested in employment with Sydney North Shore Nannies, please fill in the form below. We will get back to you as soon as possible.

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 Working with children check First Aid Certificate Police Check ABN Current Drivers licence Car

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FEES AND RATES

Fees 

Regular booking fee $13.50 per booking per day
(same days & time each week, 13 weeks plus)

 

Casual booking fee $26.40 per booking per day

 

One – Off Booking $38.50 per booking
(Non-registered clients)

 

Registration fee $165.00
(One-off lifetime payment to use our services)

Rates

Nannies from $28 per hour

 

Babysitters $28 per hour

 

Night Nanny from $28 per hour

 

Christmas Eve/Day & New Year’s Eve $45 per hour

Cancellations

Less than 12 hours notice for a cancellation incurs a $33 fee.

*Please refer to FAQ page for cancellation/ refund policy

Refer a friend

Many clients like telling others about our service. To show our appreciation we love saying ‘thank-you’ with a $20 Coles Myers Gift Card when a new registered client tells us you referred them.

Your responsibilities when engaging a nanny

In the arrangement where you engage a nanny, whom you pay directly, you are deemed the employer. The following then applies to you.

 

Superannuation

  • If you are engaging a nanny in an arrangement where she/he works 30 hours a week or more on a regular/long-term basis, you are required to pay her/his superannuation. The nanny is classified as a domestic worker.
  • Currently the contribution is 9.5% of the nanny’s pay. Contributions are to be paid quarterly at a minimum directly to the nanny’s super fund. *
  • You can use the Super Clearing House if you need to pay multiple nannies’ super. You can do this as an individual through your MyGov account. (Website listed below)

 

More information about this can be found by visiting:

Paying Super Contributions
Sole trader or an individual who employs others

 

Work Cover

If you are engaging a nanny in an arrangement where you expect to pay her/him over $7,500 a year, you are required to take out work cover insurance.
https://www.icare.nsw.gov.au

Miscellaneous Award

As of September 2018, Nannies  will fall under Miscellaneous Award, employers and employees can access information regarding pay and entitlements under this award on:

https://www.fairwork.gov.au/library/k600086_nannies-au-pairs-employment-status-award-coverage

FAQ

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Can I choose my Nanny?

 

By registering with Sydney North Shore Nannies you have access to meeting as many nannies as you need to, to find the one that’s right for you. In most cases, we will select 2-3 candidates, and email you their details. If you like their profile, we will ask them to call you to arrange an interview with you – usually in your home, so they can meet the children. This meeting is an opportunity to get to know the nanny and see how they interact with your children. Take note of how comfortable you feel, go through your children’s routine, and show them round, allowing them to ask questions. When you meet your perfect nanny you’ll just know!

For casual positions, or short-notice bookings, this process may not always be possible, so in some situations we will select the best candidate for you, and they will call you prior to arriving at your house to confirm all the details. Rest assured, the nanny that arrives will be suitably experienced to care for your children while you enjoy a night off!

 

In the unlikely event that we cannot find the right nanny for you, we will refund your registration fee 100% – that’s how much we believe in ourselves!

 

Can I claim the government rebate for a nanny?

 

Currently, we cannot provide the CCB or CCR for fees to pay your nanny.

 

What do my fees pay for?

 

All of our Nannies and Babysitters have full public liability insurance, so any accidental property or vehicle damage, or medical expenses related to an unforeseen injury are fully covered. More information about insurance is included in your introduction pack. Sydney North Shore Nannies is always there for you; if you are having an issue with your nanny and feel awkward or uncomfortable bringing it up with them, we can act as a mediator. If the situation cannot be resolved, we will find you a new nanny without hesitation, if that’s the decision you make.

 

One of the many benefits of being a Sydney North Shore Nannies family is that we can usually find you a replacement nanny, if your regular nanny is sick or needs a day off for personal reasons. In most cases, we will try to have a ‘back-up’ nanny for you, who you may already have met during the interview process. Even with short notice*, we can usually find a suitable replacement, so you don’t have to take a day off work, or rush the children over to Grandma’s house!

 

*Sydney North Shore Nannies will exhaust all avenues to find a replacement nanny with short notice, but unfortunately, we are not miracle-workers, and sometimes a replacement cannot be found. Luckily, these moments are few and far-between!

 

What is your refund/cancellation policy?

 

If cancellation of a nanny is made with less than 12 hours notice, a cancellation fee of $30 will be charged to the client and of which $20 will be forwarded onto the nanny.

 

In the unfortunate circumstance where a nanny cannot be found on the requested date/s, a full refund of the booking fee will be given.

 

This full refund of the booking fee also applies if the booked nanny cancels or no-shows to the booking and a replacement nanny cannot be found.

 

Do I need to pay my nanny for fuel? What about car insurance?

If you require your nanny to use his/her own car to transport the children, then a fuel allowance of $0.70 per km is payable on top of the nanny’s hourly wages. This amount is updated regularly by the ATO.

 

If a car is provided for the use of the nanny, it is the client’s responsibility to provide full insurance coverage.

 

Do I need to take out Work Cover?

In NSW, where your employee earns more than $7500 per annum you may be required to take out work cover. Please refer to the links below:

Information: http://workersinsurance.icare.nsw.gov.au/premiums-and-policies/workers-insurance-for-your-business

Application: https://insurance.icare.nsw.gov.au/apex/prequotequestionnaire

 

Do you provide payroll service?

No, however our clients can engage the services of our partner payroll agency www.domesticpayroll.com.au who can undertake all PAYG obligations on their behalf.

 

Do your nannies have Public Liability Insurance?

Yes, our nannies are covered by Public Liability Insurance for up to $10,000,000 worth of damages (insurance brochure included in Introductory Pack and can be provided on request). If a client chooses to make a claim, they shall be responsible for payment of the $250 excess.

 

If the damage is less than $250, the agency cannot assist with the claim and suggests that the Client pursue the claim through their own home insurance policy which may have a lower excess.

CONTACT US

Trish McKay

0407 683 057

trish@sydneynorthshorenannies.com.au

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CONTACT US

Please contact us on 0407 683 057  for further information, or to discuss your family’s requirements for a nanny or babysitter.

Alternatively, fill out the contact form, and we will contact you as soon as possible.

Our nannies service all suburbs along Sydney’s North Shore and surrounds

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